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Voiza by Softkings
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Every call, routed the way your business actually runs.

Voiza is Softkings' cloud business communications platform — numbers, Cloud PBX, SIP trunking, softphones, call recording and analytics, in one place. No hardware PBX. No abandoned extensions when someone works from home.

Get a business number See how it works

Live call flow

012 XXX XXXX IVR Accounts Sales queue Agent

03:42

Avg. call time

04

Agents online

99.9%

Uptime

The platform

One system for numbers, calls and the people answering them.

Voiza replaces the phone cabinet in the server room with a portal your team can actually use — and gives management the visibility a spreadsheet never could.

Cloud PBX

Extensions, transfers, hold, parking, hot desking and business-hours routing — hosted, no on-site hardware.

IVR & queues

Multi-level menus, department routing and managed waiting queues with hold music and overflow rules.

SIP trunking

Keep your own PBX and connect it to Voiza's voice network — inbound, outbound, DIDs, number ranges.

Softphones

Web, desktop and mobile apps. Your extension follows you — office, home, or on the road.

Call recording

Automatic or manual recording with searchable storage and permission-based access.

Analytics & CDR

Live dashboards, per-extension and per-queue reporting, exportable call detail records.

Choose your fit

From one number to a national switchboard.

Voiza Line

Individuals & small business

  • · Virtual number + SIP account
  • · Web softphone
  • · Voicemail & forwarding

Voiza Business

Normal SMEs

  • · Cloud PBX + extensions
  • · IVR & ring groups
  • · Call recording & analytics
Most common

Voiza Contact

Sales & support teams

  • · Call queues & agents
  • · Live dashboard
  • · Performance analytics

Voiza SIP

Own your own PBX

  • · SIP trunks & DIDs
  • · Number porting
  • · Usage billing & CDR

Voiza Enterprise

Multi-branch orgs

  • · Multi-branch PBX
  • · API integration
  • · Dedicated SLA

Business continuity

When the office internet drops, your calls don't.

Voiza fails over automatically — to a mobile number, an alternative branch, or voicemail — so a fibre outage never means a missed customer.

Reception — Pretoria HQ ● Link down
Failover → Mobile (Daniel M.) ● Routing
Call connected 00:14

Get your business a number today.

Existing number? We handle the porting. New number? Choose geographic, 087, or a DID range.

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